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Just Eat Takeaway 2023

58.668 Posts
Pagina: «« 1 ... 594 595 596 597 598 ... 2934 »» | Laatste | Omlaag ↓
  1. forum rang 6 wiegveld 7 maart 2023 21:55
    Jessica Lachs, vice president of analytics and data science at DoorDash Inc.
    PHOTO: DOORDASH INC.
    WSJ’s CFO Journal talked to Ms. Lachs, who reports to Mr. Inukonda, about how analytics support DoorDash’s financial operations, particularly at a time of high economic uncertainty. Her responses have been edited for length and clarity.

    WSJ: How do you see analytics corresponding to the finance function?

    Ms. Lachs: It’s all about our desire to measure as much as possible. When we roll out a new product feature or program to customers, we can run an experiment and actually quantify the true impact that it had on the business and all of those things can then get incorporated into our forecast. These features range from in-app changes like a new carousel on the home page to the performance of new machine learning algorithms to our release of the pickup map in the DoorDash app. By understanding what we’re seeing in the data, we can make better investment decisions.

    WSJ: Is the slowing economy affecting the company’s approach to forecasting?

    Ms. Lachs: We are keeping a watchful eye on everything that’s happening in the market, particularly as it relates to inflation and consumer softening. A cool thing that we did that empowers our CFO to make good decisions is by building out what we call the DoorDash item price index. We have our own internal price index that tracks and measures changes in the average item price on the platform weekly. The index uses the most popular merchant items ordered on the platform. We track against the U.S. consumer-price index on a monthly basis to understand if prices on our platform are increasing at an accelerated rate compared to [the] overall prices in the economy.

    We are tracking price indices on fixed and floating baselines in order to show the marketplace’s health from different points of views. The fixed-weight index shows price changes that are independent of changes in consumer choice. The fixed-weight index will stay flat if merchants do not update prices. The floating-weight index shows price changes with the impact of consumer choice. It can change either due to merchant price updates or consumer purchase shifts.

    WSJ: What is the floating-weight price index showing you?

    Ms. Lachs: Consumers are ordering fewer items per cart. But interestingly, they’re keeping higher-priced items. It makes sense because they’re more likely to be an entrée. As where you maybe had ordered an entrée and a side, now you’re just keeping the entrée. Or, if you had ordered an appetizer, two entrees and dessert, maybe you’re not going to order dessert now.

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    We are watching these indices and how they track to the broader CPI like a hawk because we want to make sure that any trend break we see we can incorporate into our forecasts. The net result from what we’re seeing was a slight increase in subtotals, and we incorporated that into our forecast because that is something that we expect to continue.

    WSJ: Do you have a cost-savings target associated with your analytics effort?

    Ms. Lachs: Our goal isn’t specific to savings. We will have a goal on savings that we might want to get through quality improvements, for example. By having higher quality on the platform and reducing defects, that results in less credits and refunds, which obviously has a positive impact on margins. So that may be something that we set a goal for. The teams across product, operations, engineering and analytics will have that goal. And then it’s analytics’ responsibility to identify the key drivers of defects, to really understand what’s happening on the platform so that we can figure out the big opportunities for us to improve quality so we can hit whatever the goal is that we’ve set on reducing cost.
  2. forum rang 6 wiegveld 7 maart 2023 21:57
    The analytics team’s role is a little bit more about the intelligence that we provide for the teams, the opportunities that we are able to identify and the estimated sizings based on all of the things we’ve quantified over the years on what we should expect.

    If we need to get $10 million of savings in one particular area, what is that going to consist of? Maybe it’s going to be five different projects, some of which get us $2 million and some of which give us $3 million. The analytics team, specifically the data-science team, is going to run the experiments that quantify the impact of the changes we’re making so we know which initiatives were on target and which exceed expectations.

    WSJ: Are there recent examples of analytics helping to make a particular business line more profitable?

    Ms. Lachs: The experimentation the analytics team has done to help grow our grocery business is timely. The analytics team found that ensuring an item is in stock and available on the DoorDash platform is more important for consumer retention than providing a good substitution. This led to several work streams to improve inventory management for the grocery business. The team also ran some tests that resulted in increased basket sizes, which is a driver of profitability in the grocery business.

    WSJ: Does the recent CFO switch have any effect on your work?

    Ms. Lachs: The changes in leadership really were a natural evolution and I’ve worked closely with Prabir and Ravi for quite some time. The intelligence that we provide we were already showing to Ravi in his prior role, so I don’t think that anything will change.

    Write to Mark Maurer at mark.maurer@wsj.com
  3. forum rang 4 RobS 8 maart 2023 07:22
    quote:

    wiegveld schreef op 8 maart 2023 07:14:

    Vorige artikel is aanrdig inkijkje in hoe belangrijk data is voor dit soort bedrijven.
    Zou leuk zijn als Jitse, die ongetwijfeld meeleest op dit ge-wel-di-ge forum eens een reactie zou geven.
    Data is alleen belangrijk wanneer het bruikbare informatie wordt
  4. forum rang 8 Pedro Ines Kuilen 8 maart 2023 07:41
    quote:

    wiegveld schreef op 8 maart 2023 07:14:

    Vorige artikel is aanrdig inkijkje in hoe belangrijk data is voor dit soort bedrijven.
    Zou leuk zijn als Jitse, die ongetwijfeld meeleest op dit ge-wel-di-ge forum eens een reactie zou geven.
    Maar Wiegveld, wat voor een reactie zou je dan willen zien van master strateeg Jitse Groen??
  5. forum rang 6 Mr Trade 8 maart 2023 08:38
    quote:

    Gambler schreef op 8 maart 2023 08:19:

    Theoretische openingsprijs 21,41

    1 cent en jij noemt dit groen Pedroke...

    Ben bang dat we vandaag even pas op de plaats gaan maken.. met een procentje of 2 in het rood.
    Toch zie ik liever een minimaal plusje dan rode koersen.
    Hopelijk trekt de US vanmiddag een beetje bij (gister ruim 1,5% in het rood gesloten overall)

    Mooi dat JET gister de rode gloed over kon slaan om één keer tegen de markt in te stijgen.
    Wellicht dat we een nieuwe "top" neer kunnen zetten als de markt licht hersteld.
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